Returns & Exchanges

Your Satisfaction is Our Priority:

We want you to be completely satisfied with your vinyl record purchase. If you’re not happy with your order for any reason, we offer a hassle-free returns and exchanges policy.

Return Guidelines:

You may return your vinyl records within [30] days from the date of delivery.
The item must be in its original condition, unopened, and in the original packaging.
Please include the original receipt or proof of purchase.
Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.


If you’d like to exchange an item for a different record, please contact us within [30] days of receiving your order.
We’ll provide instructions for returning the original item and processing the exchange.


Once we receive your returned item and verify its condition, we’ll issue a refund to the original payment method.
Please allow [30] business days for the refund to appear on your account.

Damaged or Defective Items:

If your vinyl record arrives damaged or defective, please contact us within [7] days of receiving the order.
We’ll arrange for a replacement or a refund, depending on your preference.


Limited edition vinyl records or items marked as “Final Sale” may not be eligible for returns or exchanges.
International customers should be aware that return shipping costs may vary based on location.

For any questions or to initiate a return/exchange, please reach out to our customer support team at [].
Thank you for choosing our vinyl record shop!

Feel free to tailor this policy to match your shop’s specifics and customer service standards.